Rochester, New York

• Amtrak Express shipping not available
• Checked baggage service available
• Checked baggage storage available
• Bike boxes for sale

  The number of bike boxes available in the station is limited. For assistance, call us at 1-800-USA-RAIL.

• No baggage carts
• Ski bags for sale
• Bag storage

  Baggage storage is an area where passengers may store their bags, equivalent to "left luggage" in Europe. A storage fee may apply.

• Shipping boxes for sale
• Baggage assistance provided by Ticket Agent

  Free passenger assistance, including baggage-handling and courtesy wheelchairs where available, is provided by station staff.

• Same-day parking is available

  Amtrak cannot guarantee that a parking space will be available at the time of your trip.

• Overnight parking is available

  Amtrak cannot guarantee that a parking space will be available at the time of your trip.

• No payphones
• Accessible platform

  Accessible platform is a barrier-free path from the drop-off area outside the station to the train platform.

• Accessible restrooms
• Accessible ticket office
• Accessible waiting room
• Accessible water fountain
• Same-day, accessible parking is available

  Amtrak cannot guarantee that a parking space will be available at the time of your trip.

• Overnight, accessible parking is available

  Amtrak cannot guarantee that a parking space will be available at the time of your trip.

• High platform

  A high platform is a platform at the level of the vestibule of the train, with the exception of two-level Superliner trains.

• Wheelchair available

  For passengers who cannot walk far or at all, we offer a wheelchair to help move around within the station. At some stations this may be a battery-powered people mover.

• No wheelchair lift

  Wheelchair lift is a platform-mounted lift for loading passengers from low platforms onto trains that do not have onboard ramps.

Station Waiting Room Hours

Ticket Office Hours

Passenger Assistance

Checked Baggage Service

Parking Hours

Quik-Trak Kiosk Hours

Lounge Hours

Amtrak Express Service